Delivery & Returns

Deliveries

Same Day Dispatch

North Sea Workwear typically despatches all orders ON THE SAME WORKING DAY. (Yes, since we sell from stock, 97% of our orders received by 1pm are despatched that same working day).

UK deliveries usually take 1-3 working days to arrive.

Howeve delivery times can vary depending on the destination, may have delivery times up to 6 working days.

On the rare occasion that we can’t fill your order immediately, we’ll contact you and tell you the lead time.

 

FREE Standard Delivery to any mainland address in UK on all orders over £100 incl. VAT.*

UK delivery typically costs £5.99 (incl. VAT).

If you are not available at the time of delivery, the couriers can leave the parcels with the neighbours or leave your parcel in a secure location. However, courier companies may have different rules when delivering parcels, please use the tracking details provided.

Returns

North Sea Workwear takes back any goods with a genuine manufacturing fault. The manufacturing fault must be identified clearly please, and the goods returned within 6 weeks.

If the product is not faulty and order accuracy is not the cause of the return, the return shipping must be paid for by the customer.

All Non-Faulty goods must be returned, unworn and in original packaging. Any footwear that is worn or abused, or any product with damaged packaging (e.g. stickers/tape/writing) will be regarded as not credit worthy, and it will be the customer’s responsibility to uplift any such item.

North Sea Workwear reserves the right to charge a £7.50 restocking fee.

The original shipping is non refundable. For your protection please use a carrier with delivery confirmation and insurance, we will not be responsible for items lost during return shipping that do not have proof of delivery.

As a seller, we are not responsible and we are not offering/covering any additional compensations.

To return goods, please either:-

  1. Contact sales on + 44 28 7128 6100 (between 8.30 and 4.30pm, Mon - Fri) or
  2. Use Contact page for more details.

 

Fully complete the Returns Form:

Returns Form


 

Returns Address:

North Sea Workwear (Returns) 

Unit 11 Devol Industrial Estate,

Gareloch Road,

Port Glasgow

PA14 5XH

UK