Deliveries
North Sea Workwear only sells product we know we have in stock. This means that 97% of our orders received by 1pm are dispatched that same working day.
UK deliveries usually take 1-3 working days to arrive, however, delivery times can vary depending on the destination.
On the rare occasion that we can’t fulfill your order immediately, we’ll contact you and inform you of the lead time.
FREE Standard Delivery to any mainland address in UK on all orders over £100 incl. VAT.*
UK delivery typically costs £5.99 (incl. VAT).
If you are not available at the time of delivery, the couriers can leave your parcels with a neighbour. We do not allow leaving the parcel at a depot or pick-up point due to past fraudulent behaviour. Courier companies may have different rules when delivering parcels, please refer to their policies.
Returns
North Sea Workwear takes back any goods with a genuine manufacturing fault. The manufacturing fault must be identified clearly, and the goods returned within 6 weeks.
If the product is not faulty and order inaccuracy is not the cause of the return, the return shipping must be paid for by the customer.
All Non-Faulty goods must be returned, unworn and in original packaging. Any footwear that is worn or abused, or any product with damaged packaging (e.g. stickers/tape/writing) will be regarded as not credit worthy, and it will be the customer’s responsibility to uplift any such item.
North Sea Workwear reserves the right to charge a £7.50 restocking fee.
The original shipping is non-refundable. For your protection, we recommend you use a courier with delivery confirmation and insurance, as we will not be responsible for items lost during return shipping that do not have proof of delivery.
As a seller, we are not responsible and do not offer/cover any additional compensations.
To return goods, please either:-
- Contact sales on + 44 28 7128 6100 (between 8.30 and 4.30pm, Mon - Fri)
- Use Contact page for more details.
Fully complete the Returns Form:
Returns Address:
North Sea Workwear (Returns)
Block 11 Devol Industrial Estate,
Gareloch Road,
Port Glasgow
PA14 5XH
UK